Thank you for playing GetAmped Mobile.
GetAmped Mobile will be ending service on Wednesday, August 28th, 2019 at 10:00 p.m. (PDT).
In conjunction with this, users who have purchased RM remaining after service ends will be able to request to have that purchase refunded.
※You can check your purchased RM by opening the game and going to 'Options' -> 'Payment Information'.
Wednesday, August 28th, 2019 at 11:00 p.m. ~ Monday, September 30th, 2019 at 7:59 a.m. (PDT)
※If you do not apply for a refund during the above period, your request will not be processed.
■Refund Application Process
Use the link below to access the support contact form, select 'Refund' as the type of inquiry, and fill out the relevant information.
※The 'Refund' option will become available on Wednesday, August 28th, 2019 at 11:00 p.m. (PDT).
The following information is needed to process your refund.
※Please be aware that you will not be able to login to the game after Wednesday, August 28th, 2019 at 10:00 p.m. (PDT).
|For iOS, Android, Nintendo Switch
・Branch name & address <span class='small'>(for example, the branch location name or number of your financial institution)</span>
・Account number <span class='small'>(7 digits)</span>
<span class='small'>※If your account only had 6 digits, please put a '0' at the front of the account number. (Ex.: '123456' should be written as '0123456')</span><br>
・Account name <span class='small'>(please know that we can only transfer to ordinary accounts)</span>
・Contact email address
|For iOS, Android
・ID<span class='small'> (transfer code)</span>
※You can check your ID from 'Data Transfer' on the title screen, or in-game from 'Options' -> 'Manage Account'. Please take note and write your ID somewhere secure before service ends.
|For Nintendo Switch
※You can check your support number from the Switch 'Settings' -> 'User' -> 'Support Number'.
After confirming your account information, the money will be sent to the account requested in the application.
The amount refunded will be based on unused purchased RM in your account on Wednesday, August 28th, 2019 at 10:00 p.m. (PDT). 1 RM has a value of 2 JPY, and will be converted into the currency of the designated bank account.
※The company will pay for any transfer fees, but the consumer will have to cover any overseas remittance, intermediary fees, or exchange fees that arise, and those fees will be deducted from the sum of the refund.
・The refund process is scheduled to be done within 2 months after service ends.
・Please know that free RM and in-game items will not count towards the refund sum.
・Please understand that if we cannot confirm you are the account owner, or cannot verify account information, we will not be able to process your refund.
・Please do not delete the app from your device until you have confirmed your refund.
We sincerely thank all our players for their patience and understanding during this process.